Big T’s Fencing (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Information: Name, phone number, email address, and any details you provide when requesting a quote or contacting us.
• Payment Information: If you make a purchase or payment, we may collect payment details (processed securely through third-party payment processors).
• Website Usage Data: Information about your visit, including your IP address, browser type, pages visited, and time spent on our website (collected through cookies and analytics tools).
• Communication Data: Records of correspondence via email, phone, or contact forms.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes for our services.
• Process transactions and deliver our fencing solutions.
• Improve our website experience and customer service.
• Send updates, promotional offers, or relevant service information (only if you have opted in).
• Comply with legal requirements and protect against fraud.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure, and you share your information at your own risk.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist in website hosting, payment processing, or customer communication.
• To comply with legal obligations, such as responding to law enforcement requests or regulatory requirements.
• In the event of a business merger or acquisition, where customer information may be transferred as part of the transaction.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyse site traffic and personalise content. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:

• Request access to the personal data we hold about you.
• Correct or update your personal information.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt-out of marketing emails by clicking the “unsubscribe” link in our communications.

To exercise these rights, please contact us at sales@bigtfencing.com.au.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal data.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Big T’s Fencing
Phone: 0438 880 220 or 0447 297 977
Email: sales@bigtfencing.com.au